Are you getting low water pressure with your Central Water Filter? Let’s figure out what’s going on. Read on below for some troubleshooting help.
1. We need to find out if the filter is causing the low water flow that you’re getting. At the back of your unit, identify the bypass valve (pictured below) and push it IN to stop the water flow.
2. Go ahead and turn on a faucet to run some water to check the pressure.
Is the water pressure still low?
- YES - The cause of the low water pressure isn't in the filter but somewhere else in your plumbing. If you have a sediment filter, check to make sure it's not blocked.
- NO - Continue to step 3.
3. We’re going to perform a Clean cycle to see if that fixes the issue. On your unit, pull the bypass valve back OUT to allow water flow again.
4. Start a Clean cycle by pressing and holding the Clean button. You should hear the motor run and then stop with a high flow of water to the drain. Let the system run. This is the Clean cycle (can last three minutes or more.) Once it has finished, go back to your faucet, and turn it on.
Has the water pressure improved?
- YES - Great!
- NO - Continue to step 5.
5. Next, we’re going to perform an Extended Backwash cycle to see if that fixes the issue.
Note: If you have an older unit (10+ years) it may be best to replace the media instead of performing this Extended Backwash. This is because if the bottom basket inside the unit breaks, the media could get into the plumbing.
6. Start a Clean cycle by pressing and holding the clean button again. You'll hear the motor run and then stop with a high flow of water to the drain.
7. Go ahead and unplug the power cord for 20 minutes. This is how you extend the backwash cycle.
8. After 20 minutes, plug the power back in and let the system finish cleaning.
9. Go back to your faucet and turn it on.
Has the water pressure improved?
- YES - Great! You fixed your water pressure issue.
- NO - We recommend cleaning the sediment screen on the unit. Refer to our article Cleaning the Sediment Screen. Then head to step 10.
10. Once you complete the cleaning, you should check your water pressure again. If it still hasn't improved, there are a couple things we suggest, depending on how you'd like to move forward:
- You can replace the media tank assembly in the unit
- Or you can purchase a new unit
You can find information about purchasing replacement parts here.