Hey there! Are you puzzled by your water suddenly turning a grey color? No need to stress. It happens and it’s easily fixable.
First off, products that can cause grey water include hybrid water softeners and filters that use activated carbon, which includes whole-home filters and under-sink filters. The grey is a result of tiny carbon particles in the water. Don’t worry, they’re not toxic or harmful if you end up drinking it.
If you use replaceable carbon cartridges with the filters in your home and notice grey water, it’s most likely due to a recent filter change. No worries! You can easily clear this up. Just head over to a cold-water faucet and let it run until the water is crystal clear again. It may take 10-20 minutes. Note: If you have an under-sink system with it’s own faucet, you’ll need to make sure to run that specific one to clear the water.
Grey water with your hybrid softener or whole home filtration system is most likely due to a missed step in the installation process. The instructions have you complete a backwash, which would clear the grey water up. If the backwash step wasn’t completed, you may be getting grey water. You can either refer back to the installation instructions and complete the backwash or go ahead and run a cold-water faucet until it’s clear. It may take 10-20 minutes.